Our Customers Say
Let customers speak for us
If I could give 6 stars for customer service, I would! This seller responds so quickly and ensures you are fully satisfied with your order. The wedding band itself is gorgeous and exactly as shown in the listing. The shipping was super quick after production of the piece and required a signature which was very comforting considering the value, both sentimentally and fiscally.
Wonderful ring my wife loves it!
I have never worked with a better company. Their customer service is absolutely stellar! Asked if I could have it delivered by a certain time and it was here early, communicating with me through the whole process. The packaging was gorgeous and my eternity band is stunning! Couldn't be happier!
Most beautiful ring ever. Love love love it. Jewel is the best! Highly recommend her!
Beautiful ring! Wanted something simple, elegant and sparkly and this does it all.
Came well packaged in a beautifully wrapped jewelry box. And even included an appraisal!
Would highly recommend this shop. Thank you JewelFrostDiamonds.
Beautiful ring! Arrived earlier than expected.
My ring is beautiful, they were able to add a small customization for me. I love the way it turned out:)
These earrings are even more beautiful in person!!!! They are stunning and worth every penny!!! Buy them!!
They helped me customize my necklace to my exact specifications and delivered on every detail! Incredibly happy with the purchase and customer service. Highly recommend!
Another beautiful piece of jewelry from this seller! This ring is stunning. I love the versatility of this ring with emerald and round diamonds. It came beautifully packaged with a ribbon- very nice touch. Thank you. Will be back for more:)
Very pretty tennis bracelet at great price. This is my 4th item from this shop and I ‘m always very satisfied with their quality and value. Always come with appraisal certificate at no cost. Customer service is great too, they replied my msg promptly and always talk nicely . Highly recommended !
I received my earrings today and they are STUNNING! Exceptionally well-handled and packaged, with gorgeous wrapping and a lovely souvenir box. The earrings are the perfect size and shape. They are vibrant and dynamic. Plus, they are unique, which is my favorite part! The shape of the stones and the setting make these earrings stand out as opposed to the basic round cut. The seller was in constant contact with me and fielded all my questions quickly. As an added bonus, they knew it was my birthday and sent a lovely card. So thoughtful! I would highly recommend these earrings and this company! Will look to them for future purchases :)))
Jewel Frost is one of the BEST places I have ever had the pleasure of purchasing ! I ordered this for my birthday and it came 1 week early!!! Quickest shipping ever and the most kind and courteous vendors I have ever dealt with ! The necklace is STUNNING a dream piece I have always wanted and came gift wrapped with a hand written birthday card, travel leather jewel box, and GAL report !unbelievable! run don't walk and order from some the nicest folks around with gorgeous gorgeous jewelry !!
Wow! These earrings are amazing! I love them so much. They are so beautiful. I am so impressed with this seller. These earrings arrived in a beautiful jewelry case. The seller also included a certificate and a thank you note. What I'm most impressed is the butterfly backs of these earrings. Usually, a jeweler will cut the corners and provide tiny backings. Not this seller! These butterfly backs are huge and therefore will keep these earrings from hanging forward. Thank you for providing adequate backs for these earrings. I am very happy with the overall experience provided by this seller. I'm a happy customer and definitely will be back to shop for some more beautiful jewelry!
Omg I am so impressed by the quality and shine of the jewelry pieces from this company (I ordered 3 items together). It is so beautifully crafted and the sparkles of the diamonds are amazing! It also came in a special jewelry bix with its own “stage light” that I never saw in any box before and it enhances the beauty of the piece even more!
Customer service is also the best, very professional and kind. Shipping was fast, took only 3 days from East coast to West coast. I'll definitely want to order more (when I can afford it :)). Thanks so much JewelFrost!!